Returns & Exchanges
At Beauty Exchange Beauty Supply, we want you to be completely satisfied with your purchase. If you are not happy with your order, you may return unopened and unused items within 30 days of delivery for a full refund or exchange.
Verify Eligibility
Ensure your items are in their original packaging, unopened, and unused due to health and hygiene regulations in the beauty industry.
Contact Support
Email our customer service team with your order number and the reason for return to receive a Return Merchandise Authorization (RMA) number.
Package Your Return
Securely pack the items in their original box and clearly write the RMA number on the outside of the package to ensure prompt processing.
Ship and Track
Send your package back to our warehouse using a trackable shipping method; once received and inspected, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing